Sales software enables you to standardize the sales process and tasks, from lead to quote and to conversion, enriched by reporting and performance evaluation. This software can drill deep inside diverse sales data in a considerably short time lapse, rather than wasting days if you do things manually and in a spreadsheet. You are able to evaluate key indicators, like for instance, conversion rates, win-loss ratio, and lead time. At the same time, you get an accurate picture of your sales team’s accomplishments for different products, locations, or clients, to name a few. Sales software can accelerate the tracking of your sales cycles, to allow you to accomplish your aims sooner than later. The top functionalities to expect are as follows: mobile friendliness, history records enriched with CRM capacity, dashboards, facilitated call reporting, and so on.
Disaster recovery and security are two important factors that need to be considered by SaaS purchasers when evaluating potential vendors.
Many SaaS providers do not have a disaster recovery site. Therefore, ask the following queries to your shortlisted vendors: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have discrete infrastructure; are your chief site and your disaster recovery site placed in different geographical locations?
You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to deploy SaaS apps. Many solutions have multiple providers. For instance, there may be a firewall provider, an Internet provider, and a few others too in the mix. If a problem rears up, there is a lot of finger-pointing. This problem is common with on-premise IT platforms. The solution is to reduce the number of vendors so that there is answerability to ensure they take responsibility about performance.
Ask the potential SaaS vendors the following questions about security: Is your company SAS70 compliant? What security processes are used at your data centers? What security audits and guidelines does your organization follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research methodically and get the answers to the above questions before you invest in an apt SaaS product.