Sales management software is designed with the main purpose to unify the product sales plan and tasks, including leads, quotes, and conversions, in addition to reports and performance assessment. This software is capable to put together completely incompatible sales info in a couple of minutes in place of hours have you done things by hand on a spreadsheet. You are also enabled to calculate main metrics, as for instance conversion rates, win-loss ratio, and lead time. There is also a trustworthy picture of your sales team’s performance for various products, services, territories, or leads, to say at least. Sales management software can consistently follow your sales cycles so that you can meet your targets sooner than later.
Disaster recovery and security are two key aspects that need to be considered by SaaS purchasers when evaluating potential providers.
Many SaaS vendors do not have a disaster recovery site. Therefore, ask the following questions to your shortlisted vendors: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your chief site and your disaster recovery site placed in different geographical locations?
You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to deploy SaaS apps. Many systems have multiple providers. For instance, there may be a firewall provider, an Internet provider, and a few others too in the mix. If an issue rears up, there is a lot of finger-pointing. This issue is common with on-premise IT systems. The solution is to reduce the number of vendors so that there is answerability to ensure they take responsibility about performance.
Ask the potential SaaS vendors the following questions about security: Is your company SAS70 compliant? What security measures are used at your data centers? What security audits and guidelines does your firm follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research methodically and get the answers to the above questions before you invest in an appropriate SaaS product.