Lead management software helps companies to homogenize the product sales procedures and assignments, on lead-to-quote and conversion basis, in addition to reporting and comprehensive performance analysis. This system can unite a multitude of sales figures in seconds unlike hours when one has to do stuff by hand in a. Lead management software will allow you to assess critical functions as for instance lead time, conversion rates and win-loss ratio. You will also be given an exact picture of the sales team’s productivity for plenty of different products and services, areas, or customers, to say at least. This software was able to fast track your sales lifecycles to ensure you accomplish your goals sooner than later.
Disaster recovery and security are two main aspects that need to be considered by SaaS purchasers when evaluating potential providers.
Many SaaS providers do not have a disaster recovery site. Therefore, ask the following queries to your shortlisted vendors: How do you test your disaster recovery procedures? What is your recovery time? How often do you test? Do you have dispersed infrastructure; are your chief site and your disaster recovery site situated in different geographical locations?
You need to be aware that many SaaS vendors do not use enterprise-grade infrastructure to install SaaS apps. Many solutions have multiple providers. For example, there may be a firewall provider, an Internet provider, and a few others too in the mix. If an issue rears up, there is a lot of finger-pointing. This issue is common with on-premise IT platforms. The solution is to decrease the number of providers so that there is accountability to ensure they take responsibility about performance.
Ask the potential SaaS vendors the following queries about security: Is your firm SAS70 compliant? What security measures are used at your data centers? What security audits and guidelines does your organization follow? Who manages access and identity management, web application firewalls, log file management, and network connectivity?
Needless to say, take your time to research thoroughly and get the answers to the above queries before you invest in a suitable SaaS system.