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  • Contact Management Software

Top 10 Contact Management Software

1

HubSpot Sales

Our score: 9.8 User satisfaction: 98%

A smart ecommerce system that helps you sell more in less time, as well as build and automate sales processes. Customizable and flexible, this addresses the needs of any sales teams across industries. It helps businesses gain considerable time- and cost-savings by allowing extensive automation of sales-related activities.

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  • Pricing: free
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
2

Freshsales

Our score: 9.7 User satisfaction: 95%

A winner of our Great User Experience Award for 2019, this CRM platform was designed to enable high-velocity teams to keep track of contacts and resolve issues. It is best known for its ease of use and the comprehensiveness of its features. You can use it for CRM via different channels from emails to phone calls.

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  • Pricing: $12
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
3

Pipedrive

Our score: 9.4 User satisfaction: 100%

Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.

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  • Pricing: $12
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: Cloud Hosted
4

Copper

Our score: 9.2 User satisfaction: N/A

A powerful yet simple-to-use online CRM platform. It has an intuitive interface and comprehensive productivity and collaboration tools that can improve customer interactions and enhance the effectiveness of your sales and marketing strategies. In addition, Copper also offers a highly scalable and configurable interface with its API capabilities.

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  • Pricing: $19
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
5

InfoFlo

Our score: 9.1 User satisfaction: 100%

InfoFlo is a software tool that lets you fully integrate and manage contacts and improve business relationships by efficiently tracking leads and creating a sales process. It is simple and easy to use. Also, it has additional modules for newsletter management, market automation, call center management, and many more.

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  • Pricing: $99
  • Devices Supported: Windows
  • Pricing Model: Free, One-time payment
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: On Premise
6

Pipeliner

Our score: 9.1 User satisfaction: 100%

A sales CRM and automation software that boosts adoption rates and ROI through a highly visual interface, numerous customization options, and robust reporting capabilities. It helps you manage your pipeline to turn leads into sales and sales to repeat purchases. It also generates reports and insights within its dashboard.

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  • Pricing: $25
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
7

Contactually

Our score: 9.0 User satisfaction: 97%

Contactually is a web-based customer relationship management tool that allows companies to oversee and manage communication activities.

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  • Pricing: $39
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
8

SalesLoft

Our score: 9.0 User satisfaction: 95%

SalesLoft provides enhanced capabilities for communication, integrating email tracking and sales calls in a single platform.

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  • Pricing: by quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
9

Sailthru

Our score: 9.0 User satisfaction: 87%

Sailthru is a customer retention system that offers personalized individual customer experiences for better engagement.

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  • Pricing: by quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
10

Zoho ContactManager

Our score: 8.9 User satisfaction: N/A

Zoho ContactManager is a software tool that enables you to organize contacts, collaborate with your team, and manage your business better.

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  • Pricing: Free
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Freelancers
  • Deployment: Cloud Hosted

Our Score

FinancesOnline utilizes our innovative SmartScore™ mode to test all the services in the Contact Management Software category so that we can help you decide on the best possible service. It analyzes the following aspects: essential features, collaboration elements, customization, available integrations, user friendliness, customer support, how secure a software is, mobility, general media ratings. Currently, HubSpot Sales is the leader in this category and our experts are really satisfied with it. After detailed research and analysis it got the best results among its competitors and we strongly suggest that you include it as one of the solutions for your company.

Our Score
9.8

HubSpot Sales Features

9.7

Freshsales Features

9.4

Pipedrive Features

9.2

Copper Features

9.1

InfoFlo Features

9.1

Pipeliner Features

9.0

Contactually Features

9.0

SalesLoft Features

9.0

Sailthru Features

8.9

Zoho ContactManager Features

User Satisfaction

A summary of general user satisfaction with the products in our Contact Management Software category evaluated with our unique algorythm that finds user reviews, comments and opinions across a broad range of social media sites in order to help you make an informed purchase choice.

User Satisfaction

98%

95%

100%

N/A

100%

100%

97%

95%

87%

N/A

Pricing

Each vendor in the Contact Management Software category will provide a different set of pricing packages for its service and each plan will include a different group of tools. Below we list the overal pricing for the cheapest plan offered for each app. Keep in mind that advanced features may cost extra.

Pricing

free

$12

$12

$19

$99

$25

$39

by quote

by quote

Free

Devices Supported

A summary of what type of devices and operating systems are supported by all B2B solutions in the Contact Management Software category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Learn which pricing packages are supported by the vendors in the Contact Management Software category to see which one matches your business needs and budget best. Keep in mind that certain solutions can provide free or freemium accounts for you to try out first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

An overview of what groups of companies a selected B2B service in the Contact Management Software category is designed for, from small businesses and non-profits to big enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

An overview of what kinds of software deployement are offered by each B2B vendor in the Contact Management Software category. Although most of modern SaaS solutions are cloud-based some solutions may offer an on-site deployment model as well.

Deployment

Cloud Hosted

On Premise

Open API

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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