Contact management software enables you to standardize your sales process and activities, on lead-to-quote and conversion basis, enriched by reporting and performance assessment. This software is prepared for centralizing all sales information in a couple of minutes instead of the hours you would usually have to invest in a spreadsheet. You can estimate crucial factors like conversion rates, win-loss ratios, and lead time. You also get the precise picture of the productivity of your sales teams for all sorts of products, locations, or clients, and so on. Contact management software will accelerate the tracking of the sales lifecycles so that you meet your targets sooner than later.
Pricing details are an important consideration when you analyze SaaS vendors. Ask the provider if they offer price safeguards and contractual flexibility. “Shelfware” has become a major concern in SaaS licensing as buyers end up shelling out for more than they require. Plus, to get pricing predictability, customers are forced to subscribe to long-term agreements. Make certain you don’t get saddled with long-term licensing and get locked in for a long period with a single provider. Ask about easy exit policies that assist you to move on to another vendor if you are not happy with the services provided by the current one. Select a vendor that offers a convenient standard annual termination facility as well as long-term price protection.
Another important factor to consider is whether the cloud provider meets compliance and security requirements. Your business is accountable to employees, consumers, business partners, and regulators. Therefore, you should pick a vendor that has implemented a technically sound and comprehensive security system. Map your security control requirements such as availability, integrity, confidentiality, privacy, and accountability to the provider’s capabilities. Ask the potential provider about the processes and systems they use to protect your confidential data. Do they meet general as well as industry-specific compliance and security standards? Do they provide special measures to meet the unique security needs of your specific industry? Get satisfactory answers to these questions before you make the investment.