Best POS Software For Small Business: Popular Features You Should Look In A Vendor

Category: Questions & Answers

qnaSandy runs a wedding boutique and also has an online store for bridal requirements. She’s now looking to buy POS software to organize every aspect of her small business – from sales to inventory. She’s thinking if the software will do wonders to her enterprise in terms of increasing revenues. And so she asked us this question:

“Hi, it’s Sandy here. I would like to know what is the best POS software for small business. I am interested in a software tool that can do a lot of things and lighten  the load for me as I only have a few staff, and some of them I only hire on a seasonal basis. Can you tell me more about the functions of POS software and what features to look for when I seek to buy one? Your inputs would be much appreciated. Thank you.” Sandy, NY

Hi Sandy, since you have an online venture, what we have in mind for you is a web based POS software which you can access to track sales and monitor your store wherever you are. All data for this system is stored in the cloud so you will be able to see reports about your shop’s performance at home, in the office or even when you’re travelling.

As opposed to a traditional POS which is stored locally, cloud based POS does not need installation since all data is stored in a remote server. One advantage to this is that it has lower start-up cost. However, you as the user must prioritize good and stable internet connection above all else. Look for a feature that enables offline processing of your sales records to nip in the bud any bad effects of a disruption to your system.

When using the best POS software for small business, here are the benefits of using a web based, Software as a Service (SaaS)  system as opposed to the traditional, hosted on local server set-up:

  1. All data is centralized, it’s on the cloud
  2. Access to your store records is enabled for as long as there’s web connectivity
  3. Lower start-up costs, but be ready for updates to the software versions
  4. Compatibility with POS hardware and even the new generation mobile devices. Mobile platform should enable you to manage your inventory, email customers and process orders right from your phone.
  5. Integration with third party apps which are also web Google Analytics (for report tracking) and Ordoro for dropshipping.

When making a comparison of the best POS software for small business , also look for a software that enables store management right there on the web. You should be able to set up a database of your most important customers with their profiles to encourage repeat shopping.

If you have a website, the capacity of the best POS software for small business  to issue refunds, deliver support 24/7 and generate product reviews from your customers should also be taken into consideration.

Considering the diversity of POS software products out there in the market, it shouldn’t be hard to find a system that offers all the features and benefits we mentioned. Good luck!

Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

Haley says:

This article is right on the money! It is important these days to be online as you can access your database online, and on the go! Your employees can add data without being at the shop and you will be able to track what is going on with your business at all times, which is great for any business owner! Since there are a lot of software out there, so do your due diligence and take a look at what is out there and see what matches your business model best, but keep in mind that you may not get everything in one software, however try to figure out the top 3 things that you need, and the rest is gravy! Good luck!

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